Never Miss a
Maintenance Request
Give your tenants a simple way to report issues. Track every request from submission to resolution with our intelligent ticketing system. Assign vendors, control costs, and keep properties in top shape.
Powerful Maintenance Features
Everything you need to manage property maintenance efficiently.
Online Ticket System
Tenants submit maintenance requests through a simple online form. Each request gets a unique ticket ID for tracking.
Photo & Video Upload
Tenants attach photos or short videos of the issue for better diagnosis. Helps vendors prepare before visiting.
Priority Levels
Auto-categorize requests as Emergency (plumbing leaks, electrical faults), Urgent (AC not working), Normal, or Low priority.
Vendor Assignment
Assign maintenance tasks to verified vendors from your network or PropYaar's vendor directory. Send work orders digitally.
Status Tracking
Real-time status updates from submission to resolution. Tenants can track progress without calling the landlord.
Cost Tracking
Log material and labor costs for every maintenance job. Track spending by property, category, and vendor.
Request Lifecycle
Every maintenance request follows a clear 6-step process for accountability and transparency.
Submit
Tenant submits a request with description, category, photos, and preferred time slot for vendor visit.
Triage
System auto-categorizes priority based on keywords. Landlord reviews, approves, and sets budget limits.
Assign
Assign a vendor from your trusted network or request quotes from PropYaar's vendor marketplace.
Fix
Vendor visits the property, performs the repair, and uploads before/after photos with cost details.
Verify
Tenant confirms the repair is satisfactory. If not, the ticket is reopened and reassigned.
Close
Request is closed with complete records — resolution notes, cost breakdown, vendor rating, and time taken.
Maintenance Dashboard
Real-time visibility into all maintenance activities across your portfolio.
Plumbing
32%Leaking taps, clogged drains, geyser issues
Avg. Cost: ₹800 – ₹3,500
Electrical
24%Short circuits, switch replacement, wiring issues
Avg. Cost: ₹500 – ₹5,000
Painting
12%Wall seepage, repainting, waterproofing
Avg. Cost: ₹2,000 – ₹15,000
AC/HVAC
15%AC servicing, gas refill, installation
Avg. Cost: ₹1,500 – ₹8,000
Carpentry
10%Door repair, furniture fix, lock replacement
Avg. Cost: ₹500 – ₹4,000
Pest Control
7%Cockroach, termite, mosquito treatment
Avg. Cost: ₹1,000 – ₹5,000
Ticket Board View
Track all maintenance requests in a kanban-style board for quick status overview.
Before & After Documentation
Vendors upload before and after photos for every maintenance job, ensuring quality and accountability.
Wall seepage causing paint damage in bedroom
Waterproofing applied, repainted with premium finish
Seamless Vendor Integration
Connect with verified vendors or bring your own. Either way, we make coordination effortless.
Verified Vendor Network
All vendors on PropYaar are verified with Aadhaar, business registration, and at least 3 customer references. Background-checked for your safety.
Transparent Pricing
Get upfront quotes before work begins. Compare prices across vendors. No hidden charges or surprise bills.
Rating & Reviews
Every completed job is rated by tenants. Build a reliable vendor network based on actual performance, not promises.
Payment Integration
Pay vendors directly through PropYaar via UPI or bank transfer. Auto-generated invoices and expense tracking.
Frequently Asked Questions
Common questions about maintenance management.
Keep Your Properties in Perfect Shape
Set up your maintenance portal in minutes. Give tenants a better experience and reduce repair costs.